Registers, Order Types, Display-It and Mobile Orders
Registers tab
Leave it blank unless you need specific POS terminals to feed this screen. On-screen note: “If nothing is ticked, all registers will be displayed by default.”
When you would use it: an outdoor kitchen. Tick only the outdoor kitchen’s POS terminal and that screen will only show orders put through that terminal.
Order Types tab
Do not tick anything unless you want this screen to show only certain order types. On-screen note: “If nothing is ticked, all order types will be displayed by default.”
The eight order types are: Catering · Delivery · Dine In · Drive Thru · Kiosk · Pickup · Takeaway · (No Order Type)
Only tick order types if your point of sale actually sends them. If it doesn’t, leave them all unticked — otherwise dockets may not appear at all. This is a real cause of “no dockets showing”.
Display-It (customer display)
The Display-It tab has a Show On Customer Display toggle. Turn it on only if you have a customer-facing screen set up on an external device.
It shows the order name or note once the order has been bumped and is ready for collection.
Display-It is not a countdown. It does not tell the customer how long until their order is ready — it is a notification that the order is done.
Mobile Orders (scheduled and pre-orders)
Two fields:
| Field | What it does |
|---|---|
| Mobile ordering pre-order delay (Minutes) | How far ahead of the pickup time the docket appears on screen |
| Additional Pre-Order Delay Per Docket (Seconds) | Adds this many seconds of delay for every docket already on screen |
This only applies to orders that have a scheduled time attached to them.
Example: an order is placed for pickup at 11:30am. With a 30-minute pre-order delay, the docket does not appear on the bump screen until 11:00am — giving the kitchen 30 minutes to make it, and keeping it fresh rather than made too early.